HR Technology Conference & Expo

Thursday, October 1

12th ANNUAL INDUSTRY ANALYST PANEL:
Today’s Technology Trends and Predictions
Josh Bersin, CEO & President, Bersin & Associates
Naomi Lee Bloom, Managing Partner, Bloom & Wallace
Jim Holincheck, Managing VP, Finance, HCM and Procurement, Gartner
Lisa Rowan, Program Director, HR, Learning and Talent Management Services, IDC

Thursday, October 1, 8:45 – 10 a.m.
We were the first, and after a dozen years, remain the only public conference to bring together industry analysts so you can hear their thoughts on current technology trends and their predictions for the future. Of course, never has that been more important than now. They get smart about HR technology by spending all their time visiting and questioning end-users and vendors, answering telephone queries, plus reading and writing about the most critical technology issues you face. Hundreds of large corporations subscribe to their advisory services for five-figures or more a year. Join them for this 12th Annual conversation and always exciting and enlightening argument.

Recruiting Technology Panel: 2010 and Beyond –
A Corporate Perspective on the Promise, the Hype and the Reality
Moderator: Gerry Crispin, Chief Navigator, CareerXroads
Michael McNeal, VP Talent Strategy & Acquisition, Intuit
Rodney Moses, VP Global Recruitment, Research In Motion (Blackberry)
Libby Sartain, HR Advisor, Former Head of HR for Yahoo! and Southwest Airlines
Frank Wittenaur, Leader, Talent Technologies, Global Talent Management, Deloitte

Thursday, October 1, 11 a.m. – 12:15 p.m.
No sector of HR technology innovates faster and more furiously than Recruiting. The last CEO of BrassRing (now owned by Kenexa) recently said, “That’s because we still haven’t gotten it right!” It may also be because the process has so many moving parts. Recruiting leaders are bombarded daily with hot new technology solutions promising to make their every dream a reality. Unfortunately, the reality is sometimes far from dreamy. What keeps these leaders up at night is less “enterprise-wide versus best-of-breed versus Talent Management” and more the business of managing an applicant pool in times of crises … one business crisis after another. Come hear frank insights from some of the most competitive leaders in their industries about what works for them today and what is still needed in the future.

Accenture Drives Simplification in World-Wide Compensation
Ellyn Shook, Global Managing Director of Rewards, Performance & Career Management,
Accenture
Tim Clifford, President & CEO, Workscape

Thursday, October 1, 11 a.m. – 12:15 p.m.
It should be no surprise that global consulting leader Accenture has a huge annual payroll that pays more than 181,000 people serving clients in 120 countries from offices in 50. No more surprising that many locations and regions had their own standalone compensation applications. Since October 2007, Ellyn Shook has led a phased global rollout of a single solution set to support the compensation process from planning to salary administration in all 50 countries with their local regulations and practices in place. No mean feat, and she estimates it will be close to done by conference time. Come learn about solving the toughest compensation problem and how it applies to your own.

Using Predictive Management to Build Intelligence Satellites!
Mary Kay Byers, HRIS Reorganization Program Manager, Office of the Director of
National Intelligence
Jac Fitz-enz, CEO, Human Capital Source

Thursday, October 1, 11 a.m. – 12:15 p.m.
The National Reconnaissance Office is one of the 16 components of the U.S. Intelligence Community. Only two things make it different from most manufacturers. First, they launch their final product – intelligence satellites – into space on Air Force rockets. And, as the cliché goes, they have to kill you if they tell you too much. Happily, Mary Kay Byers can tell us a lot about her efforts at her former job there as CHRO to define what makes up a successful program manager. Each program manager is responsible for every aspect of a program to design, manufacture, launch, and operate an individual satellite. Because they are the most important people in her organization, Byers turned to guru Jac Fitz-enz to use his new system of Predicative Management and Measurement for her project. No security clearance necessary to find out how it was done.

PUMA Runs Faster With Workforce Management
Russ Kahn, Director, Operations, PUMA North America
Neil P. Canty, Retail Controller, PUMA North America
Aron Ain, CEO, Kronos

Thursday, October 1, 11 a.m. – 12:15 p.m.
Based in Germany, PUMA manufactures footwear, apparel and accessories in 40 countries and distributes them to 130. In the U.S., PUMA operates 110 stores with 2,600 employees and all the problems typical of any industry with a large hourly population, seven-day operations with multiple shifts and now an even more critical need to control labor expense. Think manufacturing, healthcare and hospitality. Until last October, store managers did everything manually. Now each one can optimize labor scheduling by knowing each employee’s key performance indicators, their productivity, pay rate and availability. Russ Kahn will explain how it works, and Controller Neil Canty will tell how much money PUMA has saved. Maybe you can, too.

Where in the World Is HR Outsourcing?
Lowell Williams, Executive Director, Global HR Services, EquaTerra

Thursday, October 1, 11 a.m. – 12:15 p.m.
As Mark Twain once said, “Rumors of my death have been greatly exaggerated.” So has the death of the multi-process HR outsourcing market, which continues to gain new deals and renew old ones, despite the pronouncements of its death. But that market has certainly changed since last year, with a greater emphasis on single process outsourcing. Lowell Williams, head of sourcing adviser EquaTerra’s global HR services group and outsourcing columnist for Human Resource Executive®, will tell you exactly what’s really going on now in this fast-changing industry. No one is better positioned than Williams, a former HR executive, to give you the big picture of this incredibly complex and still maturing business. He will objectively describe the recent and current states of the market, what is happening with new contracts and those up for renewal, and review the current top providers. He’ll tell you what’s worked and what hasn’t, and help you start thinking about various service delivery alternatives.

Going Global Panel: Lessons From Executives Who’ve Been There
Moderator: Karen Beaman, Founder & CEO, Jeitosa Group International
Pam Berklich, SVP, Kelly Services
Sunil Chandra, Senior Director, HR Systems and Operations, Google
Greg Kelble, SVP & Chief HR Officer, MSCI Barra
Marcela Perez de Alonso, EVP, HR, Hewlett-Packard

Thursday, October 1, 1:45 – 3 p.m.
Economic conditions have accelerated, rather than delayed, the need for companies to expand to markets around the world. Your company may be doing it right now. But how global are your HR functions and your HR systems? Learn from these senior executives the challenges, solutions and best practices they’ve experienced going global. Top issues will include understanding the global HR landscape, making strategic HRMS choices, adapting to differing economic conditions and global business processes, dealing with the global recession, nurturing a global mind-set, and sorting out technology options. Don’t step across a border before hearing them first!

With Lower Bonuses, Intuit Turns to Employee Recognition
Jim Grenier, VP Rewards, Workplace & HR Global Shared Services, Intuit
Eric Mosley, CEO, Globoforce

Thursday, October 1, 1:45 – 3 p.m.
Keeping employees engaged has been a challenge for many companies this year. Intuit – maker of the popular Quicken, QuickBooks and TurboTax software products – has long taken a total rewards perspective. As the company implements much tougher expense management, Jim Grenier argues for a strong investment and more focus on Intuit’s five-year-old “Spotlight” employee recognition system lever. It provides for various rewards from a simple “thank you” e-mail to gift certificates worth up to $500, cash awards and even trips valued up to $3,000. To keep the spotlight on employee performance, his team provides a year-round mechanism to improve feedback through recognition for achieving team goals and milestones, as well as individual achievement. Come hear how Intuit maintained employee engagement levels in the U.S. and other countries for a total cost of 1 percent of base payroll.

Cool New Technologies for HR

Thursday, October 1, 1:45 – 3 p.m.
Good times and bad, the pace of innovation in HR technology never seems to slow down. New HR software vendors (now from around the world) send us their launch announcements every week and give us WebEx demonstrations. This session (our third in four years) is designed to let you see them, too. Five vendors of the coolest products we’ve seen all year will give 10-minute demos. If held today, it might feature products in Workforce Management, Performance Management, Recruiting, Outplacement and Knowledge Management. But we don’t end the search until early September to bring you the latest bleeding-edge products that you can put to work today. Here’s your chance to see them all in one place.

Microsoft Buys – Rather Than Builds – a Benefits Portal
Lee Johnson, Director, HR Solutions Delivery, Microsoft
Wally Smith, CEO, Enwisen

Thursday, October 1, 1:45 – 3 p.m.
At Microsoft, as at Google and other top high-tech companies, when there’s a corporate need for a new application, the first approach is to build the app itself, showcase its own technology and maybe turn it into a commercial product. Buying from an outside vendor is the last option. But when Microsoft HR decided to create a single site where all 60,000 employees and their dependents could access their information and perform many transactions related to Health & Welfare, the company did go outside. In addition to replacing its old open enrollment application, “MyMicrosoftBenefits” also provides access to wellness programs from multiple vendors, part of the company’s ultimate goal of containing healthcare costs.

Global Talent Acquisition at Abbott Labs
Marlon Sullivan, DVP, Global Talent Acquisition, Abbott Laboratories
Rudy Karsan, Chairman & CEO, Kenexa

Thursday, October 1, 1:45 – 3 p.m.
At more than 120 years old, Abbott Labs has 70,000 employees in over 60 countries who create, manufacture and distribute its pharmaceuticals, medical devices and other products to130 countries across the world. Marlon Sullivan will discuss his journey to centralize global recruitment and to provide HR with a clear line of sight into the process. Formerly with McKinsey, Sullivan will illustrate how he turned recruiting into a measurable business process that has ultimately allowed him to begin comprehensive Workforce Planning for Abbott’s different lines of business in its specific countries.

Expert Discussions

Thursday, October 1, 1:45 – 3 p.m.
All four of our Industry Analyst Panelists will be hosting separate, group discussions and Q&A sessions focused on their own favorite topics — and hopefully yours, too. So gather your team, create your most burning questions and take part. One of your fellow attendees may have a question you should have thought of or even an answer that our experts don’t! Naomi Lee Bloom will talk about HCM, specifically strategic HR delivery system planning. Talent Management will be Jim Holincheck’s topic. Lisa Rowan will focus on HR Outsourcing in all its forms and flavors. Josh Bersin will discuss Web 2.0 and how social learning and new learning management systems (LMS) fit into HR technology.

GENERAL SESSION:
Second Annual Talent Management Shootout
Larry Dunivan, SVP Global HCM Products, Lawson
David Ludlow, VP Suite Solution Management, SAP
Kent Plunkett, CEO, Salary.com
Paul Sparta, CEO, Plateau

Thursday, October 1, 4 – 5:15 p.m.
Our 13th Shootout – and signature event – will be an epic software battle now that two ERPs – Lawson and SAP – have agreed to go up against two Talent Management suite vendors – Plateau and Salary.com. For years, the smaller suite vendors have sold new customers by contending the ERPs’ applications for Talent Management are not as functionally rich or as integrated as theirs. While at the same time, ERPs like SAP and Lawson have been furiously building out and integrating their applications to meet that challenge. Now you can finally find out who was right, at least among these four. Each vendor will tackle a scripted scenario of problems – like those your managers and employees face every day – and show in live custom demonstrations how their software can help solve it. Leighanne Levensaler, Director of Talent Management Research for Bersin & Associates, will co-author the script, as she did the previous three. This one session will save you months of research and sales pitches. Come watch, listen, learn and then vote for your favorite.