3 p.m. ET
Resilience: How to Build It in Yourself and in Those You Lead
What is this thing called resilience, and how can each of us cultivate it in our own lives? To answer these questions, Marcus Buckingham, New York Times bestselling author and Founder of the Strengths Revolution, and his team at the ADP Research Institute undertook two field studies. The first focused on identifying the sources of resilience, pinpointing the best questions to measure it, and then playing out the specific prescriptions to increase resilience in yourself and those you lead. The second was the largest global study of resilience to date that surveyed 25,000 working adults from 25 countries. Marcus’s thesis going in was those countries that had responded most effectively to COVID-19 would display the most resilient workforce. Thus, countries such as Taiwan, Singapore and South Korea would show high levels of resilience, whereas countries such as Brazil, India and the U.S. would show comparatively lower levels. To Marcus’s surprise, his thesis did not hold up. Instead, a very different pattern emerged that revealed not only how you can build resilience in your life, but also why so many leaders are pursuing the wrong path to increase resilience in those they lead. Marcus will reveal the surprising results of this global study of resilience — what its ingredients are, what causes it, and prescriptions for you as a leader to build greater resilience.
4:45 p.m. ET
Culture Matters: How to Interrupt Systemic Discrimination From the Top Down and Bottom Up
Workplaces are waking up to the reality that they are a microcosm of larger societal issues of systemic discrimination. Addressing this realization includes tackling how systemic discrimination is built into the fabric of today’s workplaces, as commonly reflected in the composition of C-Suites and boardrooms. Examining what we do and then how we do it is necessary to address the culture, practices and processes that create a revolving door for women and under-represented talent. To succeed, this challenge must be holistically approached, applying evidence-based, integrated solutions that are impactful and sustainable, and create accountability through consistent measurement. Dr. Tolbert will spotlight the role of technology in bringing about change toward a more diverse, equitable and inclusive future of work.